Player Vault
Refund & Cancellation Policy
Player Vault is a digital subscription service. This Policy describes how Monthly and Annual player memberships renew, cancel, and handle refunds.
1. Automatic renewal and taxes
Monthly and Annual memberships automatically renew unless canceled. Stripe checkout presents the applicable price, billing cadence, and any applicable taxes before you submit payment. Your payment method is handled by Stripe during checkout.
2. Canceling a membership
You can cancel through Player Vault Settings. Cancellation prevents the next renewal; it does not normally end access immediately. Your membership remains active through the end of the current paid billing period, after which paid membership becomes inactive and the public recruiting profile becomes inactive.
Canceling a membership does not itself delete your Player Vault account or profile. You may separately use the account-deletion functionality where available. If a scheduled cancellation can be resumed before expiration, Player Vault will make that option available in Settings.
3. Refunds
Payments are generally non-refundable except where required by applicable law. Cancellation does not normally result in a prorated refund for the current billing period. Nothing in this Policy limits any non-waivable rights you may have under applicable law.
4. Billing errors and duplicate charges
If you believe you were charged in error or charged more than once, contact playervaultinfo@gmail.com with the account email, charge date, amount, and any available Stripe receipt details. Do not send complete payment-card information by email. We will review the request and work with Stripe as appropriate.
5. Changes and contact
We may revise this Policy by posting an updated version with a new Last Updated date. Player Vault is operated by Blueprint Athletics LLC, 5395 Smiley Rd, Celina, TX 75009. For questions, contact playervaultinfo@gmail.com.